OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
98 ratings and 51 comments received in the last 90 days.
17 March 2025
It was very easy to book and it was handled very professionally by the staff at Berry's
16 March 2025
Super efficient throughout the process. A nice change from my usual interaction with garages. Well done BMW service centre in Banstead.
15 March 2025
Professional. Caring. Able to accommodate my issues easily.
15 March 2025
Berry Banstead were amazing and reassured me, that as a customer I am important. Speaking with Alice, Conor and other team members was great. My faith restored after dealing with the crap service Berry Croydon offer
12 March 2025
Servicing all went well. Thank you Berry Banstead. But like all BMW service centres, it's not cheap!
05 March 2025
From booking to collection all great.
03 March 2025
A drop off to the nearest station would be nice as branch is rather remote without transport.
02 March 2025
Staff was v helpful
01 March 2025
Friendly and efficient staff!
18 March 2025
Great service , Mason was helpful and professional