OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
58 ratings and 37 comments received in the last 90 days.
27 August 2025
Completed all the work on time
24 August 2025
Berry Banstead were able to book in my car promptly and completed work within the given time frame. There prices are highly competitive which is a significant factor of why I continue to visit Banstead.
22 August 2025
See above
20 August 2025
Perfect customer service and mason was amazing.
16 August 2025
Very welcoming team at banstead. I was really happy with the efficiency and that they was able to resolve the problems with my car. Also, able to pay via a monthly plan really helps too.
12 August 2025
Good service
07 August 2025
Mason was super helpful, made the process super easy and having him as my contact softened the blow of the cost of repairs.
07 August 2025
Efficient work and great execution
06 August 2025
Very happy with service
27 August 2025
Mason was apologetic but suggested I should not have been told work would be done same day. Would suggest a very clear statement on check in if the (planned) work likely to need car to be kept overnight.